Adahan DeCamondo Pera, Autograph Collection Sales Manager İş İlanı

QUALIFICATIONS AND JOB DESCRIPTION

Adahan DeCamondo Pera, Autograph CollectionThere are few days left to the opening of a 50-room boutique hotel in Pera, Adahan DeCamondo Pera. Pera is one of the oldest and most beautiful districts of Istanbul. "Autograph Collection", which started to serve as the Premium brand of Marriott International in 2010, has become one of the most preferred brands within the Marriott group with its more than 200 properties all over the globe today. Each Autograph Collection hotel in the world creates their own stories by combining architectural details, history and unique characteristics with Marriott's customer-oriented high-level service approach, adding value to the brand leadership of Marriott International, which has the strongest portfolio in the hospitality industry. Take a step into a world-class career journey with the difference and unique opportunities that Adahan DeCamondo Pera, Autograph Collection will add to your personal development.

POSITION SUMMARY

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.

CORE WORK ACTIVITIES

Building Successful Relationships that Generate Sales Opportunities

• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within community to strengthen and expand customer base for sales opportunities.
• Manages and develops relationships with key internal and external stakeholders.
• Provides accurate, complete and effective turnover to Event Management.

Managing Sales Activities

• Participates in sales calls with members of sales team to acquire new business and/or close on business.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

• Identifies new business to achieve personal and location revenue goals.
• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Closes the best opportunities for the location based on market conditions and location needs.
• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

Providing Exceptional Customer Service

• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Services our customers in order to grow share of the account.
• Executes and supports the company’s customer service standards.
• Provides excellent customer service consistent with the daily service basics of the company.
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service lev