Application Support Engineer İş İlanı

QUALIFICATIONS AND JOB DESCRIPTION

Who we are?

With offices in Qatar, Dubai and Istanbul, we are providing services across 29 countries from Hong Kong to the UK. As a local solution partner for the Middle Eastern region of SWIFT, we also deliver a wide range of software solutions and provide facility management and data processing services to SWIFT users. We take advantage of machine learning and develop new financial crime detection techniques to drive a more efficient and more effective way of ensuring AML compliance. We are the smart option for players in the financial industry that wants to adapt to ever-increasing demands of compliance within the financial industry.

We are currently seeking a "Junior Application Support Engineer" to join our Implementation & Support Team.

The candidate will work under supervision of Implementation & Support Department Manager.

As prior, no SWIFT knowledge is required, technical training will be given to recruited applicants.
How will be your day like;

• Participate in the day-to-day administration/management activities of applications
• Participate implementation, upgrade & patch installation activities of applications
• Identify problems and participate in problem management by collecting necessary logs
• Collaborate with development team for testing of our own-developed applications
• Participate in remote or on-site support services to our customers
• Performing regular health checks
• Helping disaster recovery (DR) and business continuity planning (BCP) solutions

What will you bring to us;

• Relevant Bachelor's degree

• Minimum 3 years of experience in supporting multi-tiered applications

• Excellent knowledge of IP networking fundamentals

• Excellent knowledge of Windows Server operating systems

• UNIX / Linux operating systems knowledge will be an asset

• Microsoft IIS Server Administration knowledge

• Good working knowledge of SQL Database Administration

• A strong team player who has also the ability to work independently

• Languages: Fluent in English

Supporting skills

• Excellent analytical skills

• Excellent customer relationships skills

• Strong problem-solving skills

• Team orientation

• Be a team player with an ability to work under pressure with good time management skills

• Good presentation skills

• Ability to learn complex new things quickly

• Personal drive and commitment