Sunset Hospitality Group has become a leading hospitality management group with a global presence across 10 countries with over 23 brands. METT Social Living is a refined, elegant and laid-back collection of lifestyle hotels & resorts dotted around unique locations. With a discreet service style without frills or fuss along with social dining and lifestyle entertainment at the heart of the experience, the brand is conceived for the traveller of today looking for an ideal place to celebrate life.
Now, we are hiring Assistant Restaurant Manager to join us in Bodrum.
Core Activities
Ensures the efficient and profitable management of the restaurant
Contributes to management and department meetings
Keeps the Restaurant General Manager up to date with relevant issues in the restaurant and gets their input and advice where necessary
Ensures that the stocktake figures are completed and accurate as per company requirements
Covers for floor supervisors during emergency vacations and Ad-hoc leaves
Observes compliance with the company’s policies and procedures, as well as governmental laws and regulations
Supervises the opening & closing of the restaurant
Ensures the proper cleaning and lighting of all restaurant internal and external areas
Supervises a daily check up on the smooth performance of all restaurant machinery and equipment
Maintains safe working conditions for employees and customers; resolves safety concerns quickly
Ensures the proper appearance (condition of uniforms) and grooming of assigned staff members
Assists in the implementation of manpower retention plans, and in communicating recruiting need to the HR Department
Coaches and trains employees in order to improve performance and to achieve the department’s objectives and targets through on-the-job-training and daily meetings
Manages the restaurant staff working schedules
Establishes rotation schedule of new employees and trainees
Motivates and develops staff, in order to encourage their professional development
Suggests to Restaurant General Manager the proposed salary reviews, personnel actions, promotions and provides feedback to employees
Maintains discipline, recommends and administers corrective action through reports addressed to the HR Department through the Restaurant General Manager
Handles guest problems and complaints
Meets with guests on an informal basis during meals or upon departure to obtain feedback on the quality of food and beverage, service levels and overall satisfaction
Maintains an efficient ordering system to ensure that all necessary Restaurant and office supplies are available as needed
Performs other duties pertinent to this job as assigned.
Competencies
BA degree in Business Administration, or a Hospitality Degree from a reputable University
Minimum 5 years of experience in similar positions in a high-volume, fast-paced restaurant
Fluent in English
Excellent computer skills, especially in Microsoft Windows applications
Excellent Interpersonal, communications, presentation, and marketing skills
Outstanding customer service skills
System oriented
Positive and energy level
Highly cooperative team spirit