Azerbaijani Customer Representative İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
As the First line of response to the customer you will be:
- Taking and concluding customer calls on time
- Providing information to the customer
- Finding solutions to customer queries & problems
- Building trust with customers by giving them such great service, ensuring service and quality level expected
- Providing qualified service with positive and good-humored approach and ensuring customer satisfaction
- Sustaining a good attendance record and a plan to be on-time to work, every day
EXPECTED is :
- Advanced Azerbaijani knowledge
- Smooth and clear diction
- Ability to use computer and multiple screens effectively
- Strong persuasive skills
- Stress management
- Focus on customer satisfaction
- Energetic and good-humored personality
- Ability to be comfortable working in a fast-paced environment and able to adapt to changes in processes and tools as they happen
- Ability to stay cool when things are busy, and keep things moving, so you can help as many customers as possible
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