Azerbaijani & Russian Customer Representative İş İlanı

QUALIFICATIONS AND JOB DESCRIPTION

As the First line of response to the customer you will be:

• Taking and concluding customer calls on time
• Providing information to the customer
• Finding solutions to customer queries & problems
• Building trust with customers by giving them such great service, ensuring service and quality level expected
• Providing qualified service with positive and good-humored approach and ensuring customer satisfaction
• Sustaining a good attendance record and a plan to be on-time to work, every day

EXPECTED is :

• Advanced Azerbaijani & Russian knowledge
• Smooth and clear diction
• Ability to use computer and multiple screens effectively
• Strong persuasive skills
• Stress management
• Focus on customer satisfaction
• Energetic and good-humored personality
• Ability to be comfortable working in a fast-paced environment and able to adapt to changes in processes and tools as they happen
• Ability to stay cool when things are busy, and keep things moving, so you can help as many customers as possible

(For male candidates military service should be completed or postponed)

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