QUALIFICATIONS AND JOB DESCRIPTION
We are looking for a "Supply Chain Back Office Staff" with the following qualifications to work in our plant in Ayrancılar-Torbalı/İzmir, which operates in the industrial packaging business.
Preferred locations ; Torbalı, Gaziemir, Karabağlar, Üçyol, Üçkuyular.
Role purpose and scope:
- Perform all back-office duties in a plant:
- Process and adapt orders from intercompany - order to cash.
- Process and adapt orders from customers – order to cash.
- Communication with Replenishment function and Supply Chain Planner on product availability.
- Communication with Commercial function for product availability, delivery time.
Responsibilities:
- Order processing.
- Export of finished goods.
- Transport organization for export orders.
- Plant communication towards Commercial function.
- Demand communication towards Supply Chain Planners.
- Maintenance of master records.
- Complaint tracking.
Work duties:
- Check commercial accuracy of intercompany orders, record and process orders entry in ERP-system in a timely and efficient manner.
- Record and process invoices in ERP-system as deliveries has taken place.
- All necessary customs processing for export shipments in accordance with country and EU regulations. Customs declarations, contact with customs office, customs audits etc.
- Process and follow all export documentation. Provide all mandatory documentations to customs agency and forwarders to proceed export.
- Booking of transportation in accordance with carrier agreements and pricing.
- Update price agreements in ERP-system as per received instructions from management
- Update master records for customers and items as needed.
- Follow MR (material return process) in case of defective, wrong delivery etc.
- Proactively inform I/C contacts and customers on updated delivery times as required.
- Pass on any enquiries from customers to Commercial function.
- Preparing all export files for finance records.
- Check inventory, push all loadings to be completed as planned.
Requirements:
- English language: B2 level or better.
- Practical knowledge of logistics and customs operations.
- Experience of working in an international environment.
- Experience of working in a similar position – min 2 years.