QUALIFICATIONS AND JOB DESCRIPTION
Job Description
- Deploy and manage IT systems, including end-user desktops/laptops, computing servers, network equipment, voice, and video hardware, and mobile devices
- Perform incident resolution or, when needed, escalation to the appropriate group
- Execute software installation and deployment to computing systems
- Execute asset change tasks and reflect such changes in appropriate databases
- Provide IT consultation to the end-user
- Distribute new user IT starter package and provide initial user IT orientation
- Ensure security and policy compliance while performing technical tasks
- Contribute updates to technical documentation, procedures, and process definitions
- Perform emergency or periodically planned information systems administration, tasks, maintenance/upgrades, and configuration changes
- Contribute to IT projects as needed and as coordinated by the assigned project manager
Qualifications
- Graduated from relevant faculties,
- Min 3 years of work experience in Corporate environment,
- Having experience in Microsoft Servers, Windows 10, and Microsoft Office programs,
- Having experience in Backup Software setup, administration and maintenance,
- Having experience in Network infrastructure setup and administration,
- Fluent in English,
- General knowledge of ISO 27001,
- Strong communication skills and being a team player,
- No military obligation for male candidates.