Call Center & Extra Revenue Supervisor İş İlanı

QUALIFICATIONS AND JOB DESCRIPTION

Lujo Soul

Art & Joy reside at the heart of the philosophy at Lujo, taking you on a journey to rediscover your inner child and get enchanted by the vibrant orange that so perfectly reflects our energy. Vacationing at Lujo truly is anything but ordinary and so is working here. If you, too, feel this bursting energy and wish to share it and enrich the team with your colorful personality and your knowledge, we should definitely meet. Join us on this journey to offer our guests a unique experience whilst developing ourselves further and gaining brand new perspectives on hospitality with every new day.

Job Description

We are seeking an experienced and qualified candidate to join our Sales team as a Call Center & Extra Revenue Supervisor.

As a Call Center & Extra Revenue Supervisor., you will be responsible to set up and manage the company's overallindividuals strategies. You will play a vital role in accomplishing our business objectives and goals. You should have demonstrable experience of working withindividuals and extra revenue.

If your experience and skills match our criteria for the role of CIS Sales Manager, apply for this job now. We will love to meet you.

Responsibilities

· Assist in the formulation of targets for individuals and teams

· Devise ways to optimize procedures and keep staff motivated

· Anticipate escalation and take over calls when needed

· Prepare daily/monthly/annual results and performance reports

· Understand customer needs and offer solutions and support

· Work with sales team when closing sales

· Provide a extra revenue other than room revenue.

· Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions

· Utilize information technology to record sales figures for data analysis

· Ability to interact with individual guests

Requirements

· Proven experience least 1 year as call center supervisor or similar supervisor position hotel industry(international experience preferred)

· Outstanding communication and negotiation abilities

· Excellent organizational and leadership skills

· Ability to work under pressure

· Professional written and spoken Turkish,English and Russian.

· Focused on customer service and revenue managment

· Ability to multitask, prioritize, and manage time efficiently

· Utilize information technology to record sales figures for data analysis