CEO Office Manager İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
We design, build and deliver next-generation end-to-end CX solutions for many of the world’s most respected digital-native and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with more than 66,800 team members and 60 languages, allows us to deliver flexible solutions that leverage our expertise in cultural nuance, which we believe to be essential for true excellence in CX. We have deep domain expertise in tech-augmented front to-back-office CX. Additionally, we offer Digital Consumer Engagement, CX Consulting, and an innovative suite of Proprietary Digital Solutions for industry verticals. We are a global leader in Content Services, Trust & Safety. We believe the ‘Majorel difference’ to be our culture of entrepreneurship.
As Majorel Türkiye, with more than 3,000 teammates in 7 different locations in Turkey and working-from-home model, we offer services to leading brands both across Turkey and worldwide in 12 different languages, including German, Dutch, Turkish, English, Arabic, Italian, Spanish, Greek, Hebrew, French, Russian, and Bulgarian.
Our Mission
We create amazing customer experiences that people value and we are proud of. By combining talent, data and technology we deliver real impact for our partners. We are driven to go further.
Our Vision
Our vision is to be our clients’ trusted long-term partner for customer engagement in a constantly changing world. Creativity, Excellence and Respect drive everything we do. This ensures success for our partners and allows us to thrive as one team.
Job Description
- Ensuring the implementation of the strategic initiatives taken in line with the company's strategies, disseminating the strategy and following the strategic projects before the relevant departments, playing a role in achieving the targeted results
- Doing the necessary studies on the strategic issues in the CEO's agenda,
- Taking/following the necessary actions for the priorities of the CEO
- Carrying out all the work on the strategic priorities of the company and conducting joint work with other units,
- Managing the strategic planning process and creating strategic plans, ensuring the dissemination and implementation of the plans throughout the organization
- Making necessary analyzes for strategic investment decisions and managing the investment process
- Disseminating company strategies to all departments and periodically reviewing the planning, coordination and execution of actions towards strategic goals
- Researching potential business development opportunities for the company at home and abroad, and market and competitor analysis in the relevant sectors, making SWOT analyzes
- Preparation of analysis of market, economy and sector reports
- Following industry trends, identifying application areas and opportunities
- Making and following the CEO office budget. Reviewing the budget in line with the strategic priorities in the budget process of the company, making the necessary revisions during the year
- Making the necessary financial analysis and analysis and follow up of P&L tables
- Providing the necessary strategic reports
- Conducting ad-hoc analysis
- Preparing and sharing presentations for internal and global teams within the framework of strategy and vision studies
- Attending management meetings with the CEO; monitoring strategic priority actions, executing strategic projects and working with the necessary departments
General Qualifications
- Bachelor’s degree in engineering deparments of universities
- 7 years or more of experience in related positions
- Have advanced knowledge of English, preferably have knowledge of German language
- Able to use Powerpoint at a good level and advanced presentation skills
- Working as a team player with a collobrative perspective
- Able to work with solution and goal oriented
- Strong ability to take initiative and make decisions
- Having a customer-oriented service approach
- Strong in analysis
- Open to feedback
- Able to adapt quickly to change
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