CRM Team Leader İş İlanı

QUALIFICATIONS AND JOB DESCRIPTION

We are a Germany-based luxury consumer brand that produces customizable, high-quality jewelry for women, men and children.

As GLAMIRA, we sell customizable jewelry to more than 80 countries with our 8 country offices and 76 online stores. Taking the concepts of uniqueness, quality and trust at our center, we also add customizable textile, leather, cosmetics and home accessories products to our structure on the path we walk.

If you are aiming to develop and support us like everyone who moves with us on the path we walk by expanding our product range, by combining our professionalism in e-commerce with our vision to become the most preferred customizable jewelry manufacturer in the global market, welcome to the team!

DEPARTMENT & ROLE

We are looking for a CRM Team Leader to work with the E-commerce department in our Maslak office in Turkey. If you are interested in being a part of our international luxury goods company, apply now!

So, what kind of teammate are we looking for in this position?

• If you have Bachelor's degree in Business Administration , Social Sciences or related disciplines,

• If you have 3+ years of experience in CRM and/or Customer Program,

• If you have ability to understand, review, and explain the details of complex analyses involving large data sets and many variables,

• If you have strong analytical skills and knowledge of email marketing performance metrics / KPI's, marketing automation, and web analytics,

• If you can use Emarsys and/or Salesforce well,

• If you have hands-on mentality, excellent written communication, and attention to detail,

• If you have project management experience, especially implementing new marketing automation tools and working closely with project / development teams,

• If you are respected and credible manager caring and closely following his/her team members. Possess the abilities to manage, coach and develop direct reports,

• If you have a good level of English,
  

If you think you have these qualities, we want you to join us as we take one more step towards our vision every day. You may be exactly what we are looking for!

What will you do in this position?

• Plan, build and execute e-mail marketing campaigns and email automations via marketing automation tool,

• Continuously bring new ideas to improve knowledge on email campaign best practices and execute strategies to maximize revenue through email communications,

• Manage e-mail marketing database for each country to increase email optins and response rates.Partner with Marketing, Design & Content teams to co-develop email marketing content and provide recommendations,

• Make segmentations by analyzing the consumption habits of the consumers, create and implement action plans to increase loyalty,

• Dealing with the corporations about IT issues,

and of course, that you enjoy the work you do!

What do we offer you?

• The opportunity to improve yourself in the E-Commerce sector, which is growing rapidly in the world.

• Broaden your horizon with more than 30 different languages and cultures in GLAMIRA.

• Join the company activities with a young and dynamic team.

• We value talents, not titles!

• Participate in free education programs at the GLAMIRA Academy and contribute to its development.

• Adjust your break as you wish.

• Our dress code: whatever you want!

• Private Health Insurance

• SetCard and refectory, which will cover all delicious food expenses every month based on the location.

Integrity, Sensitivity to Laws and Rules, Competence, Reliability, Loyalty, Responsibility, Respect for Human Rights, Tolerance and Innovative Living are our corporate values that form the basis of GLAMIRA culture. We move forward in our way of doing business and in every area of our business life by reflecting these values.