Customer Representative With German and English İş İlanı

QUALIFICATIONS AND JOB DESCRIPTION

Start your career in the fascinating travel industry!

This is your chance - whether this is your first job or you want to make a career switch, now you have the opportunity.

Take your first step in the amazing travel industry and start helping people visit their dream destinations. You bring your people & language skills, we'll bring training programs, career advancements in the global Conectys family, and work from home options, and an 8000 TRY (gross) signing bonus.

Let's begin this trip together and make it a wonderful one!

QUALIFICATIONS AND JOB DESCRIPTION

You come with:

• A C1 German spoken/written
• A B2 English spoken/written
• Flexibility to adjust to all kinds of project development changes
• Customer service or similar related working experience (nice to have)
• A good spirit and consciousness of service, positively provide service to customers

Your day in Conectys:

• You will assist customers in German
• You will provide best-in-class customer service and problem resolution to customer queries
• You will resolve product or service problems by clarifying the customer, determining the cause of the problem, selecting and explaining the best solution
• You will initiate, manage, answer, and solves customers queries
• You will professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly at first contact
• You will assist all customer queries by offering precise, concise, complete, and within the agreed terms

We come with:

• Soft Skills and Communication Training;
• Specific Training with access to our customers’ products;
• Professional work environment and international career opportunities;
• WFH options available;
• Private Health Insurance;
• Meal Vouchers;
• Additional Transportation Payment to the salary.