QUALIFICATIONS AND JOB DESCRIPTION
ATS is a leading Agency and Distribution House, operating in the specialty chemicals, food, feed, cosmetics and pharmaceutical industries since 1987 in Turkey.
Now, we are looking for a highly motivated “Customer Service Specialist” for our growing team. The ideal candidate will be responsible for;
- Creating a bridge between sales and other related departments
- Working closely with related departments in order to prepare various sales& marketing materials
- Preparation of offers and documentation
- Supporting the sales team when they are abroad
- Order management and pricing controls
- Strong follow up for deliveries
- Customer complaint management and reporting
- Supporting management on regular or ad-hoc sales & marketing reports
- Involving division-based new business development activities in need
Qualifications:
- University degree preferably in Chemistry, Chemical Engineering, Food Engineering or related technical fields
- At least 3 years of sales support /operation experience at specific industries such as, food ingredients, veterinary pharmaceutical products, feed supplements, industrial chemicals and raw materials for pharma
- Good command of English both written and spoken is a must
- Proficient in MS Office applications
- Strong reporting, analysis and follow up skills
- Excellent interpersonal skills with a result-oriented approach
- Highly motivated and eager to participate in a dynamic, international work environment.