Customer Services Specialist İş İlanı

QUALIFICATIONS AND JOB DESCRIPTION

Together we can make a difference

At Getinge we are dedicated and passionate about helping our customers save lives and ensure excellent care. We provide innovations for operating rooms, intensive-care units, sterilization departments and for life science companies and institutions.

A career at Getinge will provide career opportunities that both inspire and challenge. Here, you can make a difference every day.

If you share our passion and believe that saving lives is the greatest job in the world, then we look forward to receiving your application. We hope you will join us on our journey to become the world’s most desired med tech company.

We are looking for a team member to join our Company as a “Customer Service Specialist (Export)”.

Qualifications

• University Degree
• Minimum 2 year of experience in Customer Service, Sales Support, Logistics or similar positions
• Strong interpersonal & communication skills
• Excellent written and verbal communication skills in English
• Advanced computer skills particularly with MS Office (Excel, Word, Power Point)
• No military obligation for male candidates
• Analyze, support, and drive corrective actions
• SAP or ERP Knowledge is preferred

Job Description

• Management of trade activities; receive & process the orders from Israel & Central Asian countries and Turkey, issue relevant PO’s, supply requested documents to the distributors/customers for customs clearance and issue the invoices.
• Communicate with factories in several countries and drive all export/transit trade operations.
• Track & record all logistics procedures, clarify the complaints and create long-term solutions for optimum processes.
• Investigate and respond in a timely manner to all customer requests and understands business needs & urgency of order fulfillment and follow-up.
• Communicate with internal departments (sales, logistics, quality) about operations and documents.
  
• Prepare reports for sales, orders, invoices if needed.
  
• Perform other related duties as required or assigned.
  
• Ensuring full complianceprocedures, guidelines & policies.