Customer Support Representative İş İlanı

QUALIFICATIONS AND JOB DESCRIPTION

What we expect from you:

• Strong phone contact handling skills and active listening,
• Identify and assess customers’ needs to achieve satisfaction,
• Build sustainable relationships and trust with customer accounts
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution,
• Keep records of customer interactions, process customer accounts and file documents

What awaits you?

• Group of people of different nationalities and cultures.
• Managers and teammates who are always open to communication and love fun.
• Rich and high-opportunity working environment.
• Opportunity to work in Nida Kule, one of the best offices in Turkey!
• Unique rewards (full of surprises) that will add to your motivation
• An environment where you can improve yourself in terms of company support and language in the trainings you will receive.