Customer Support Representative İş İlanı

QUALIFICATIONS AND JOB DESCRIPTION

We are looking for self-motivated, competitive and eager customer support representatives who are motivated to progress in an industry as fast-paced and continuously expanding as ours.

Teamwork is a massive part of how we achieve our success here, so when filling this position we are looking for individuals who thrive off communicating and sharing ideas within a strong team oriented atmosphere. English writing and speaking skills is required.

What we expect from you:

- Identifying and acting on opportunities to improve the customer experience,

- A positive attitude and approach to work in line with our behaviours,

- Performing daily compliance monitoring tasks such as authenticating customers,

- Update compliance records and regulatory documents and provide protection and assistance for compliance laws,

- Confident use of the Microsoft Office software including Outlook, Word, and Excel,

- Experience of using a customer database,

- Previous experience of working with live chat would be highly advantageous but it is not essential.

What awaits you?

Group of people of different nationalities and cultures.

Managers and teammates who are always open to communication and love fun.

Rich and high-opportunity working environment.

Opportunity to work in Nida Kule, one of the best offices in Turkey!

Unique rewards (full of surprises) that will add to your motivation.

An environment where you can improve yourself in terms of company support and language in the trainings you will receive.

Benefits: Monthly meal card, gym membership

Job Type: Full-time

Shift: Night (5 pm to 2 am)