Bachelor’s degree in Computer Science or related field,
At least two years of experience in IT Operations,
Excellent oral and written skills in English,
Significant Experience in monitoring tools, frameworks and processes,
Significant experience on UNIX/ Linux/Windows Operating system,
Significant experience on Application servers Weblogic/Tomcat/IIS,
Significant experience of Java, .NET, .NET CORE Applications and Management Tools,
Significant experience of UNIX/Linux Shell Scripting, PowerShell, Oracle PL/SQL and MSSQL systems,
Experience in creating deployment pipelines in Continuous integration servers like Jenkins, Octopus,
Experience in using cloud services ,(AWS, Azure, Kubernetes, Swarm etc.)
Experience on Microservice architecture, technologies,
Experience on noSQL Databases, ( MongoDB, PostGre, Cassandra etc.)
Experience working with Agile processes,
CKA, CKAD, AWS certifications is a plus,
Objective, team player, proactive,
Analytical and innovative perspective,
Strong communication / interpersonal and decision making skills – ability to balance conflicting interests.
Job Description
Responsible for all 7/24 Level 2 Operations in a proactive manner (Deployments, Monitoring, Troubleshooting, SLA/OLA Management, Service Capacity Management, Service Network Management, Technical Contract Management, Service Opex Management, Service Incident Management, Service Problem Management, etc) for corresponding products and services,
To ensure the service delivery is meeting the business and operational standards,
To ensure appropriate measurement and reporting of service performance, usage and availability is in place in order to analyze the trends to identify and prioritize improvements,
Implementing correct measurement of capacity demands,
Implementing DevOps tools and life cycle processes on responsible services,
Design, build and maintain Platforms such as AWS, Kubernetes, Docker Swarm,
Design, build and maintain CI and CD pipelines,
Design, build and maintain cloud deployment strategies and tool set,
Develop glue code and/or scripts to integrate DevOps tools and systems,
Act as a DevOps advocate and lead cultural change among developers and IT team members,