We are in search of a Duty Manager who will be assigned to Lionel Hotel İstanbul
Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:
• Consistently offer professional, friendly and engaging service
• Oversee the smooth operation of the property and be the key contact for any guest issues or hotel emergencies
• Assist guests regarding hotel facilities in an informative and helpful way
• Follow department policies, procedures and service standards
• Follow all safety policies
• Shift work required
• Other duties as assigned
• Previous leadership experience required
• Previous Property Management System experience preferred
• Computer literate in Microsoft Windows
• University/College degree in a related discipline an asset
• Must possess a professional presentation
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times