Front Office Leader / Reception İş İlanı

İşveren Hakkında

QUALIFICATIONS AND JOB DESCRIPTION

QUALIFICATIONS AND JOB DESCRIPTION
ARIANA SUSTAINABLE LUXURY LODGE / CAPPADOCIA

  • College degree in Hospitality or related field.
  • Minimum 3 years experience in upscale hotel environment.
  • Fluent in English, reading, writing and speaking
  • Very good computer and software skills, open to learn new technologies
  • Answers phone calls and emails and delivers messages as needed
  • Book reservations and coordinate registration
  • Greeting guests and sincere welcoming
  • Address all guests requests immediately and follow-up with any accommodations and/or requests to ensure accuracy and completion.
  • Provide accurate information about hotel and local attractions
  • Quickly check in/out and arrange for transportation if needed.
  • Handle cash, and payment procedures
  • Posting charges to guest folios.
  • Prepare daily reports
  • Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers Other duties and tasks as assigned by manager