QUALIFICATIONS AND JOB DESCRIPTION
Wyndham Residences Kuşadası Golf & Spa
Front Office Manager
Job Description
- Directs and supervises the operational activities of the hotel's front office,
- Communicates effectively, both verbally and in writing to provide clear direction in assigning, training and instructing front office staff in details of work,
- Communicates with other departments to ensure proper handling of guests and groups,
- Addresses guest complaints and provides effective solutions,
Qualifications
- Bachelor’s degree in Tourism and Hotel Management (or similar programs related to the field),
- Multi-lingualism (proficiency in English is a must),
- Strong knowledge of MS Office and hotel management software (Opera, RMOS etc.)
- At least 3 years of managerial experience in 4/5 star hotels’ front office operations.