Front Office Manager İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
Doğuş Hospitality Group operates in the D-Hotels and Resorts, Travel Management / MICE (ANTUR), Food & Beverage (d.ream) and Retail industries
D-Hotels and Resorts are pioneer in the sector with its owned and operated hotels serving to international standards. Strengthening its position with global cooperations, the Group continues to create value for Turkey.
We as Argos In Cappadocia; feel responsible and committed to create a working environment that is challenging, satisfying and fun, so we can retain and motivate excellent people during their long term careers with Argos In Cappadocia.
We are looking for a qualified “Front Office Manager” for Argos in Cappadocia.
The ideal candidate should have:
· Relevant degree from an university in Hospitality & Tourism or Business Administration,
· Very good knowledge of the English language is mandatory – Further languages are preferable,
· Advanced MS Office skills,
· Good command of Opera program,
· Excellent leadership skills, inter-personal and communication skills
· Result and solution oriented management style,
· Strong organizational and time management skills,
· Advance level of team work and communication competencies.
İŞ TANIMI
· Coordinate and ensure the smooth operation of the Front Office.
· Coordinate employee through hiring, training, evaluation and delegation of duties as necessary.
· Administers verbal and written disciplinary actions to subordinates to violate established company policies and procedures.
· Evaluate the staffing requirements and prepare work schedules weekly, adhering to budget goals.
· Ensure that all personnel are kept well informed of department objectives and policies.
· Conduct daily operational meetings.
· It carries out all financial liabilities which the law brought into force and enforces them.
· Attend to Guests’ enquiries, requests, complaints and compliments.
· Create and execute innovative Front office strategies that will drive the hotel to exceed guest satisfaction and revenues.
· Provide Leadership / Mentoring to Front Office team members.
· Work closely with department managers and supervisors to develop them both personally and professionally.
