Global Recruitment Supervisor İş İlanı

QUALIFICATIONS AND JOB DESCRIPTION

We design, build and deliver next-generation end-to-end CX solutions for many of the world’s most respected digital-native and vertical leading brands. Our comprehensive east-to-west global footprint in 35 countries across five continents, with more than 66,800 team members and 60 languages, allows us to deliver flexible solutions that leverage our expertise in cultural nuance, which we believe to be essential for true excellence in CX. We have deep domain expertise in tech-augmented front to-back-office CX. Additionally, we offer Digital Consumer Engagement, CX Consulting, and an innovative suite of Proprietary Digital Solutions for industry verticals. We are a global leader in Content Services, Trust & Safety. We believe the ‘Majorel difference’ to be our culture of entrepreneurship.

As Majorel Türkiye, with more than 3,000 teammates in 7 different locations in Turkey and working-from-home model, we offer services to leading brands both across Turkey and worldwide in 12 different languages, including German, Dutch, Turkish, English, Arabic, Italian, Spanish, Greek, Hebrew, French, Russian, and Bulgarian.

Our Mission

We create amazing customer experiences that people value and we are proud of. By combining talent, data and technology we deliver real impact for our partners. We are driven to go further.

Our Vision

Our vision is to be our clients’ trusted long-term partner for customer engagement in a constantly changing world. Creativity, Excellence and Respect drive everything we do. This ensures success for our partners and allows us to thrive as one team.

We serve customers across the world through our 66,800+ people based in 31 countries across 5 continents with 60 languages. We support your customers at any time, through every device and in the manner they expect of their brands. We speak their language wherever they are and whatever their culture.

General Qualifications :

• Graduated from bachelor degree in relevant departments of universities
• Minimum 4 years of experience in Recruitment processes
• Advanced knowledge in MS Office Applications especially in Excel
• Excellence written and spoken English or German
• Able to work as a team player progress with a cooperation perspective
• Self-motivated, able to self-improve and excellent interpersonal communication skills
• Good team player with strong problem solving skills

Job Description:

• Responsible for conducting all recruitment process for Nearshore Call Center (Global) teams
• Presentation of onboarding program for new hires
• Capable of understanding the business objectives of internal customers and build strong relationship
• Being responsible for the development of the entire operation in line with the project KPIs and conducting the operation connected to it
• Tracking efficiency and completing necessary actions
• Providing the development and motivation of its teams
• Acting as a coach while managing relations with employees and management team
• Providing key support for HR Change projects and driving process simplification. Work collaboratively with Global Project Teams
• Supporting and organizing events and projects to increase corporate culture and employee motivation