QUALIFICATIONS AND JOB DESCRIPTION
- High persuasiveness
- Cold-blooded in crisis and complaint management, giving importance to details as a character
- Proficient in at least 3 foreign languages ??both verbally and in written form.Knowledge of ENG, RU and TR language is preferred.
- Adopted the priority of guest satisfaction,
- Advanced team management, communication and problem solving skills
- Advanced tracking and reporting, preferably having command of the fidelio system.
- Having at least 3 years of experience in a similar position, having a command of the hospitality culture,
- Strong organizational and planning skills
- Preferably a university graduate from Tourism and Hotel Management, Public Relations or similar departments
