Helpdesk Uzmanı İş İlanı
İşveren Hakkında
- İstanbul(Avr.), Kocaeli(Gebze)
- Bilişim Teknoloji Hizmetleri
GENEL NİTELİKLER
| Your Role and Responsibilities : |
| • Receiving the client calls for end user device problems • Analyzing problem impact and possible causes • Reviewing and applying problem diognistic checklist if any provided • Applying predefined problem resolution steps • Applying Problem resolution for not defined end user problems • Providing support on-site face to face when applicable • Providing support via remote connectivity when necessary |
