Housekeeping Supervisor İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
Located in the prestigious Sariyer district of Istanbul, this historic mansion offers remarkable views over the Bosphorus Strait and incorporates architectural features from the site’s former Ottoman-era buildings. This "Pearl of Bosphorus" shines through its commitment to community, sustainability, wellness and design, infused with touches of fun and quirkiness.
Scope
Trains all new host and provide regular training to housekeepers to improve job performance and meet hotel service standards.
Maintains regular and effective communication with other departments to ensure the smooth operation of housekeeping functions.
Confirms daily arrivals in occupancy report to determine allocation of tasks for housekeepers.
Supervises a high standard of hygiene and sanitation throughout all service areas.
Is responsible for the immaculate appearance of all areas of his/her responsibility and cares for all details.
Assists with performance appraisals of all housekeepers and prepares guidelines and time frames for improvement.
Participates in all staff and training meetings when directed by Director of Housekeeping.
Introduces all new host to housekeeping facilities and services and explains all policies, tasks, procedures, and standards to ensure the highest standard of service.
Administers host schedules to ensure sufficient host to cover workload and to minimize overtimes payment.
Demonstrates to all housekeepers how to perform each task in job description according to hotel service standard.
Supervises the work of housekeepers and assists when necessary.
Inspects each room completed by Room Attendant to ensure high standard of order, cleanliness and aesthetic value.
Inspects corridors and service areas as assigned to ensure high standard of order and cleanliness.
Controls inventory of all stock items including linen and cleaning agents to safeguard against loss.
Monitors all activities on assigned areas and reports irregularities to Security.
Maintains stock level requirements of materials, equipment and general supplies and ensures requisitions are made as required.Issues and controls availability of room keys.
Ensures all equipment and machinery is cleaned and maintained in good condition and stored correctly.
Be polite and professional in any situation where the image or reputation of the hotel is represented.
Respond to guest requests and immediately handles problems and complaints regarding the care of guestrooms.
Qualifications
Minimum High School degree.
Three or more years progressive housekeeping experience in a luxury lifestyle brand.
Any equivalent combination of experience and training that provides the required knowledge, skills, and abilities is acceptable.
Intermediate level of English is preferred.
Good knowledge of MS Office and Opera PMS.
Critical problem analysis/resolution skills.
Ability to train and supervise host and communicate well with management and guests.
Excellent interpersonal skills.
