Industry 4.0 After Sales Service Engineer İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
We are currently offering an opportunity for a highly motivated and enthusiastic individual to join us in starting something remarkable as a Industry 4.0 After Sales Service Engineer
Your contribution to something big:
· Create something new: Provide designated technical support to customers as outlined by the statement of work and industry best practices.
· Structured evaluation: Provide configuration review, troubleshooting and improved standard methodologies to our customers.
· Think holistically: Leading support cases, making sure to record, track, and resolve each issue efficiently and proactively
· Experience cooperation: You work closely together with Bosch Central Business Units and other Internal & external stakeholders.
· Networked communication: Excellent written and spoken communication skills, strength with establishing relationships
Qualifications
What distinguishes you:
- Education: Technical degree in Computer, Electronics or Mechatronics engineering
- Experience and knowledge: You have 5 to 8 years of professional experience in rolling out / implementing manufacturing automation solutions
- Know how:
- Experience in implementing / rollout of PLC & MES based solutions
- Prior experience in handling customer queries / complaints, troubleshooting automation system
- Experience in installing and configuring software packages
- Some prior experience in trouble shooting networking / networked IT equipment
- Handling customer queries, logging them in tools
- Good analytical and communication skills
- Microsoft office tools like Word, Excel
- Preferable with some prior experience in handling Lx support
- Preferable with some prior programming experience
- Working Practice: Deep technical knowledge and technical support with a strong customer focus or related experience
- Enthusiasm: You have a pioneering spirit and a strong willingness to work in an interdisciplinary and globally distributed team with a high level of personal responsibility.
