We're looking for a "International Senior E-commerce Specialist" for our head office in Şişli.This position will report directly to the our E-commerce and International Sales Manager.
· Responsible for commercial plan, website and marketplaces actions to increase sales, improve performances, customer engagement, brand positioning;
· Runs and shares sales reports on weekly, monthly season basis and organizes periodic calls with HQ ecommerce team on sales performances and market trends;
· Acts as project leader for any new HQ driven initiative to implement locally, as well as any local driven initiatives related to ecommerce business;
· Ensures ongoing alignments with Buying & Merchandising team to identify business opportunities and reflect business needs;
· Coordinates with Buying & Merchandising team and logistic team to ensure online inventory being timely delivered and make it sellable online;
· Manage requirements of the site, marketplaces and 3rd parties including content, merchandising, logistics and data sharing,
· Closely works with CRM to have a clear understanding of online customers to increase engagement and retention;
· Closely works with digital marketing team to maximize marketing impact on the website and with all the other digital teams to be aligned about roadmap and new projects delivery;
· Analyse Google Analytics to report on site performance, develop strategic online campaign plans and action;
· Minimum 5 years of experience in eCommerce, preferably in fashion industry
· Professional English proficiency is a must
· Knowledge and experience of global marketplaces and online sales channels is a must
· Understanding of business KPIs to proactively suggest actions
· Highly proficient in Microsoft Excel and Word
· Knowledge and understanding of digital marketing tools such as Google Analytics, email marketing tools, back-end ecommerce platform, order management systems, etc.
· Knowledge and understanding of retail operations and e-commerce operations