IT Operational Excellence Expert İş İlanı

Join our journey as we connect for a better future. Ready?

We are looking for a

IT Service Monitoring&Operational Excellence Expert

#Vodafonespirit

Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do. We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together. As you can imagine, this means that we have a vibrant and diverse mix of skills and people making Vodafone a great place to work.

Role Purpose

• We are looking for a Process Manager in IT Operational Excellence Team with experience in designing, building and managing ITIL Process’ to implement the best way to our process. You’ll provide expert guidance to source and integrate structured and unstructured process.
• As an Operational Process Manager, you will work closely with the team and our stakeholders to build and deliver our process. You will be responsible for Configuration, Service Catalogue Process and also you will help the other team member for other ITIL process’
• For the Configuration Management Process, you will work on CMDB applications and in your responsibilities there will be an operational activities and shell script coding.