Qualifications
· Bachelor’s Degree in Information Systems, Computer Science, Engineering or similar field,
· Minimum 5 years of experience as a Analyst & Development preferably in Business SAP (ERP), CRM , BPM areas.
· Preferably have Reporting solution, Data management, BI tools and development experience,
· Excellent knowledge on IT solutions, new technologies and understanding of technology trends,
· IT Operation process knowhow, Application support and application development & maintenance knowhow,
· Knowledge to build and manage IT- business relationship, facilitation and communication skills with demonstrated ability to work with large cross-functional teams,
· SQL knowledge and experience,
· Experience in business processes, UI/UX design, mockup preparation,
· Ability to identify opportunities for business value and process improvement communicate strategies to achieve desired results,
· Effective time management and simultaneous business execution skills,
· Excellent verbal, written and social communication skills,
· Excellent problem-solving ability,
· Fluent in English.
Job Description
· Engage with Business Units to provide strategic consultation and advisory to business groups on IT solutions,
· Understand the fundamentals of technology platforms and tools to be able to communicate proposed IT solutions to different audiences,
· Understand the current and future roadmap to provide the right solutions to drive success,
· Conduct product requirement meetings with customer and engineering team to develop the most optimal solutions,
· Design business processes for business needs, to be able to enrich processes with best practice experiences,
· Participate in UX/UI design and review processes,
· Prepare and report, IT budget; for project, software solutions ,operations and solution improvements,
· Provide oversight for the development of user acceptance criteria, test plans and test cases,
· Document exact business needs along with both functional and non-functional requirements,
· Monitor and Report Delivery KPIs, SLAs, and Vendor performance,
· Create and manage product backlog items, prioritize them with the customer and team in line with the project goals,
· Conduct IT projects, support project team for IT issues, act as IT leaders in projects.