Key Account Manager İş İlanları

QUALIFICATIONS AND JOB DESCRIPTION

We are looking for “Key Account Manager” in our multinational company which has operations inAutomotive sector.

Minimum 5 years of experience in key account management in Automotive sector
Experience in sales and Customer services will be an advantage (especially local customers and OEMs)
University degree from a reputable university mainly in commercial and marketing
Fluent in spoken and written English
No obstacles for traveling
Outstanding communication and interpersonal skills
Aptitude in networking and building relationships
Excellent time and project management skills
Ability to prioritize and meet critical deadlines
Problem-solving and negotiation aptitude
Excellent Customer focus and networking skill

Job Description

Internally communicate customer strategy; research and predict market evolution, anticipate customers’ needs in order to adapt the company to new trends

Define and propose the commercial targets and activities for customers, in cooperation with Technical Areas.
Present detailed proposals to the clients, cooperating closely with project teams.
Offer presentations to customers and report incidents to the Sales Director.
Participate in project teams in order to achieve project goals.
Lead customer focus service, monitoring & supporting incident resolution.
Represent customer interests within the company, communicating their needs and expectations to the organization in order to provide the best response.
Report key indicators/documents defined for his/her activity.
Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives
Research key customer wants and needs
Suggest solutions that answer clients needs and wants
Ensure the ordered products are delivered in a timely manner
Serve as contact point for key customers and internal teams
Resolve customers' complaints in an effective and respectful way
Gather, report and communicate customers' feedback on service, technology and product delivery
Research and source new potential clients
Measure, track and analyze key account metrics
Create reports for upper management
Keep abreast with industry and market trends and best practices

İş İlanı Detayları