Coordinator, Logistics Execution
Based in Istanbul, Turkey
Grow your career with a leading Global Industry Leader
Position Purpose
Responsible for executing all logistics activity for a given perimeter so CHEP provides a constant and efficient supply of equipment to its customers (Retailers and Manufacturers) at the right time, in the right manner and at the cheapest cost to serve to deliver high customer satisfaction, and at the cheapest cost to serve to deliver high customer satisfaction.
Responsibilities
Daily Management of order processing.
• On Time Performance to Customers and transport quality tracking and
monitoring.
• Logistics Support for CHEP & External Managed Service Customers.
• Dedicated fleets management. Route Management.
• Meet cost, productivity, accuracy, project, and timeliness targets
• Contact with local customers and third-party provider (Service Centres, D
locations, PT Call Centre) to deliver CHEP orders.
• Optimize daily transport planning and execution in the most efficient way (on
time & cost efficient) for customer and stakeholders.
• Meet on time delivery (OTD) requirements and follow on discrepancies with
suppliers and Customer Service.
• Maintain proper and accurate Pre-Shipment and Post-shipment Administration.
• Track and Trace: Supervise, plan, and monitor logistics transportation activities
including, but not limited to, relocations, issues, collections, customs, cross
border trips
• Proof of Delivery.
• Over, short and damaged shipment issues.
• Evaluates, records, and responds to additional/special service requests (i.e. lift[1]gate, inside delivery, etc.).
• Work with transportation providers and freight payment team to ensure proper
accessorial cost and flows.
• Handle damage and loss claims.
• Assists in troubleshooting and resolving safety, service, and operational issue.
• Respond to any issues or complaints from customers, sales, and asset
management
• Work with other departments to incorporate logistics with company procedures
and operations.
• Update and evaluate metrics to assess performance and implement
enhancements.
• Ensure that logistics operations comply with laws, regulations and safety
requirements
• Track the plans/goals to reduce carbon emissions associated with storage or
transport activities.
• Participate in improvement projects (in country and across organisation) and
actions to drive Supply Chain efficiencies
Qualifications
Essential Qualifications:
Bachelor’s degree in Business Administration, Logistics, Supply Chain, Industrial Engineering, or relevant field.
Desirable Qualifications Master’s degree in supply chain or relevant field.
Experience
Logistics execution expertise
• Supply Chain background an advantage
• Experience in an office environment with frequent customer and provider contacts
(Emails, calls)
• Experience in an environment with urgent requests and comfortable to manage those
urgencies
• 2-4 years of experience in related field
Skills and Knowledge
Computer basics (Office, Email, Excel useful)
• Good numeracy
• Excellent communication skills (email, phone)
• Able to relate to customers, transporters, team members and other CHEP
departments appropriately and switch easily between them.
• SAP and Transport Management system desirable
• Working autonomously - Ability to work independently and handle multiple projects
• Working in a matrix environment
• In-depth knowledge of the logistics industry
• Quantitative ability
• Ability to work well with others
• Good attention to detail
• Outstanding analytical, problem solving and organizational abilities.
• Exceptional verbal, presentation, and written communication skills