Mett Hotel & Beach Resort Bodrum Assistant Sales Manager (Event) İş İlanı

QUALIFICATIONS AND JOB DESCRIPTION

Modern minimalism and easy living

METT is a refined, elegant and laid-back collection of lifestyle hotels & resorts dotted around unique locations. With a discreet service style without frills or fuss along with social dining and lifestyle entertainment at the heart of the experience, the brand is conceived for the traveller of today looking for an ideal place to celebrate life.

Assistant Sales Manager (Event) is responsible for achieving the hotel room revenue, banquet food & beverage revenue, spa revenue and other incremental financial objectives of the hotel by being proactively to be in charge of local and international travel agents/tour operators, conference-meeting-incentive organizers/DMCs, key corporate accounts, government accounts, embassy and consulates. Responsible for managing assigned FIT & Leisure Group accounts and following up to materialize the budgeted revenues through existing clientele and prospects.

Core Activities

• Support the Director of Sales and the sales team in their day to day activities and to assist them in achieving the value-based guest relationships that enable the achievement of sales objectives.
• Maintain and update inventory: control of all gifts and giveaways
• Compile daily/weekly and/or monthly reports
• Assist with the coordination of direct mail campaigns on behalf of sales and marketing, labelling, data collection and distribution of mail items
• Annual contracting administration for corporate and leisure business
• Coordinate and assist in organising sales trips
• Travel locally, nationally and internationally as necessary to conduct outside sales calls, attend trade shows and presentations to promote the hotel and develop new business.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc
• Assist Director of Sales and Revenue Manager to ensure pricing and revenue strategies are aligned with the market in order to maximize revenue.
• Participate in sales calls with members of the sales team to acquire new business and/or close on business.
• Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, guest correspondence)
• Understand the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them
• Close the best opportunities for the location based on market conditions and location needs
• Gain an understanding of the location’s primary target customer and service expectations; serve the customer by understanding their business, business issues and concerns, in order to offer the best business solution
• To solicit existing and potential customers and follow up established accounts on a regular basis by phone, by correspondence or by personal contact
• To follow the sales and marketing results and propose corrective actions if needed
• Responsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, the achievement of personal targets, and increasing fair market share versus competitor set
• Responsible for prospecting new accounts
• Assist the Sales Team in defining an annual sales action plan and executing set actions accordingly
• On weekly basis, to prepare an activity report which will cover sales call reports, site inspections, fam trips, new agencies, meetings, entertainment and other functions she/he participated in during the week and presents to Director of Sales.

Competencies

• Minimum 3 years of experience in a similar position in the hospitality industry (5* Hotel or Resort)
• Fluency in English and Turkish
• Strong computer skills, exceptional detail and follow up, excellent time management skills and the ability to quickly evaluate alternatives and decide on a plan of action
• Strong knowledge of sales techniques with strong skills and ability to negotiate and close sales
• Experienced in MS Office and OPERA programs
• Customer Service and detail-oriented
• Positive thinking, personal presentation, initiative, adaptability/flexibility, integrity, dependability, stress tolerance, property knowledge, company policies knowledge, safety orientation, innovation, self-development