Mett Hotel & Beach Resort Bodrum Spa Receptionist İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
Sunset Hospitality Group has become a leading hospitality management group with a global presence across 10 countries with over 23 brands. METT Social Living is a refined, elegant and laid-back collection of lifestyle hotels & resorts dotted around unique locations. With a discreet service style without frills or fuss along with social dining and lifestyle entertainment at the heart of the experience, the brand is conceived for the traveller of today looking for an ideal place to celebrate life.
Now, we are hiring a Spa Receptionist to join us in Bodrum.
General
• Maintain a sound treatment and retail knowledge with the ability to accurately describe benefits and prices.
• Contribute to the team’s overall targets and strive to achieve personal targets and goals as set out by the Spa Management team.
• Actively recommend products and provide further consultation to guests to ensure that sales are closed on product recommendations made by the therapists.
• Responsible for all billing procedures at the reception desk and the correct reconciliation of funds at the close of each shift and at the end of the day’s work.
• Respond to all guest enquiries promptly and efficiently.
• Record and track turn away business and repeat guests through the Spa Software system.
Competencies
• At least 3 years experience in a related field within a luxury hotel segment, preferably in a resort.
• Fluency in English and Turkish
• Strong computer skills, exceptional detail and follow up, excellent time management skills and the ability to quickly evaluate alternatives and decide on a plan of action.
• Strong knowledge of sales techniques with strong skills and ability to negotiate and close sales.
• Experienced in MS Office programs.
• Customer Service and detail oriented
