Müşteri Hizmetleri Temsilcisi İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
For our office in Istanbul we are looking for an ambitious Customer Service Representative with a hands on mentality. Our Customer Service is responsible for the logistics processes with regard to our customers.
Duties will include but not limiting to:
- You will be a point of contact with our customers
- Ensure that our customers receive the best logistics service with insight, experience and cooperation. You are the image of our company and as such, it must be the best.
- Preparing work orders to facilitate an efficient operation.
- Managing the logistics department to arrange transport in the correct manner and in time
- Managing the customs department regarding the services that our customers require
- All administrative logistics handling
- Invoicing
- Reporting concerning realised work and our customers.
- Analysing customers in order to improve our services and profitability
- All other administrative work for the logistics and cargo department
Potential candidates should possess the following attributes:
- Passion for logistics and the desire to be distinctive as a professional
- Minimum 1 or 2 years working experience
- English language oral and writing
- Excellent communication and analytical skills both in Turkish and English
- Being able to work in a very customer-oriented way and being accurate
- A team player and being able to deal to work under pressure
- Proficiency with Microsoft Office and preferable familiar with Microsoft ERP
- A positive, optimistic, joyful personality. A team maker.
