Müşteri Temsilcisi İş İlanı

QUALIFICATIONS AND JOB DESCRIPTION

· Maintaining a positive, empathetic, and professional attitude toward customers at all times.

· Responding promptly to customer inquiries.

· Communicating with customers through various channels.

· Acknowledging and resolving customer complaints.

· Knowing our products inside and out so that you can answer questions.

· Processing orders, forms, applications, and requests.

· Keeping records of customer interactions, transactions, comments, and complaints.

· Communicating and coordinating with colleagues as necessary.

· Providing feedback on the efficiency of the customer process.

· Ensure customer satisfaction and provide professional customer support.

· Managing the Critical patch for the orders with customers.

· Follow the production process and update customers regarding to the orders.

· Good on Microsoft Office tools