Ocean Freight Specialist (Mersin/Adana) İş İlanı
İşveren Hakkında
- Mersin
- Sevkiyat (Forwarding)
GENEL NİTELİKLER
Execute OFR operations without differentiating between export, import, LCL, FCL or cross in line with internal standards and customer SOP’s,
Create flexibility in the OFR team to balance work load across OFR product teams while keeping the service level high,
Ensure accurate and timely movement of freight and information among all stakeholders,
Take commercial responsibility for assigned customers. Has full ownership of created files,
To arrange end to end OFR operations. Sends offer, collects booking confirmation and provides information flow among all stakeholders including invoicing with:
To take GP responsibility on file basis,
To analyze customer’s needs and expectations and offer suitable solutions,
To keep customer satisfaction at highest level,
Works in line with SOP’s and COP’s prepared for related customer,
To take commercial responsibility for assigned customers by:
· Send Quotations using Quoteshop
· Churn Follow up
· Up & Cross Selling
· Customer Visits
Interacts with OCC & PCM, Finance, Sales and other related cross function when required,
Perform tasks as per OFR Manager’s and Team Leader’s instructions,
Works in line with DHL rules and standards,
Bachelor Degree,
Minimum 3 years of experience on ocean freight operations,
Good English skills, both written and spoken,
Good use of Microsoft Office skills,
Strong communication, coordination and organization skills,
Customer focused, excellent team player,
Rigorous, careful and solution focused,
No military service obligation for male candidates,
