Job Purpose
To ensure prompt communication and correspondence within internal departments and external parties and ensure the smooth running of the day to day enquiries at zuma.
Objectives & Goals
· To coordinate with Human Resources on a regular basis
· To coordinate with the Finance Department on a regular Basis
· To coordinate with the Cost control department on a regular Basis
· To Coordinate with the Cashier department on a regular Basis
· To Coordinate with the IT department on a regular Basis
· To liaise with the Restaurant personnel on a daily basis
· To assist with purchasing and/or obtaining quotes for equipment, furniture, furnishings and uniforms
· To assist in identifying opportunities for operating cost controlling
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Main Duties
· To coordinate travel arrangements for task force locally and internationally
· To identify and correct any errors, check petty cash, voids and promo reports
· To update the Micros System
· To communicate any price changes to the cost control department
· To ensure you maintain clear communication between the Kitchen and FOH departments regarding your daily reconciliation if you have identified any problems
· To ensure that all correspondence between departments and external parties is professional and in accordance with ROKA standards of performance, clear records to be kept
· Ensuring that all rotas are entered in the finger print system
· To coordinate all HR related issues, hiring, disciplinary action, staff file update, recruitment
· To assist the Restaurant Managers with guest complaints, where applicable, ‘copy of bill’ requests and enquiries
· To assist the Restaurant Managers with any food safety issue with our Health and safety department
· To organise and schedule necessary training for staff and managers when required
· To ensure that all administration and follow up calls regarding maintenance for the restaurant are handled efficiently and clear records kept
Departmental Responsibilities
· To conduct monthly inventory checks on all stationery and office supplies
· To ensure that any deposits or refunds are handled in the office and clear records kept for accounting purposes
· To assist with obtaining quotes for purchasing of furniture and fittings for the office and Restaurant
· To distribute all mail to the relevant departments/managers
· To attend weekly management meetings and record clear, concise minutes of these meetings
· To carry out any other reasonable duties and responsibilities as assigned
· To work as a team player at all times and be prepared to be flexible in order to ensure that operations are always as efficient and profitable as possible.