Quality Control Specialist İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
As one of the leading global suppliers of advanced automotive technology, systems and components, DENSO operates worldwide as a reliable partner to major car manufacturers in the fields of climate control, engine management, body electronics, driving control and safety and information and communications.
To put all of this into perspective; DENSO is a company with more than 170,000 employees in 35 countries and regions globally. To consolidate our position of leadership in automotive components, our keyword is quality, for both our products and our people.
DENSO knows that to achieve our goals nothing is more important than people.
For our plant in Gebze we are searching for new ambitious candidates:
- Bachelor’s / Master's degree in Engineering,
- Candidates with experience at a relevant position in production environment,
- Fluency in both spoken and written English,
- Basic quality knowledge in OEM business,
- No military obligation for male candidates,
- Residence in İstanbul Anatolian side or Kocaeli - Gebze.
JOB DESCRIPTION
- Provide customer quality representative function through frequent customer visits and follow up of mass, pre-mass and warranty quality issues, manage repair or sorting activities in close cooperation with counterparts,
- Manage defected parts handling, lead and coordinate investigation process. Use problem solving tools to find out root cause of problems and drive the team until relevant countermeasures are in place and effectiveness is validated,
- Prepare claim investigation reports and present to customers via meetings etc. (Web meetings or on-site),
- Use customer portals efficiently to follow-up customer KPIs and reporting the investigation reports according to their deadlines,
- Follow Denso Group suppliers quality problems, notify them via email and database with required information, manage sorting activities inside Denso to protect internal and external customers. Follow-up the issue until the relevant countermeasures are in place and effectiveness is confirmed,
- Register all claims to related Denso database systems, prepare regular reports and submit to required units,
- Prepare required quality KPI reports, share and follow up with all related parties,
- Hold regular quality meetings both with Denso group and external companies to follow-up pending quality issues,
- Support preparation of inspection manuals and other related QA/QC documentation,
- Attend and support local supplier audits and quality improvement activities,
