4th year Bachelor’s or Master’s student preferably in the field of Industrial Engineering
Excellent written and verbal skills in English
Good Level of MS Office Applications
Have a desire to learn and advance in a fast-paced international environment
Dynamic, proactive, and out-going personality
Self-motivated team player with communication and organization skills
Passion for learning
Able to work minimum 3 days a week
Responsibilities:
Taking part at almost each stage of the highly critical Complaint Management flow which will give candidate the chance to work with several departments
Taking active role in a globally managed Voice of Customer initiative by supporting the VoC champion with the tasks required
Gathering the monthly KPI results from departments for globally managed Management by Objectives (MBO) methodology
Attending the monthly calls for globally managed initiatives or projects
Taking part in process improvement tasks coming from different departments of the company
Keeping track of the status of Customer Satisfaction Actions and making sure they go according to the Action Plan
Being in charge of the documentation management to make sure all the Quality related documents are reachable and updated