Room Service Captain İş İlanı

İşveren Hakkında

QUALIFICATIONS AND JOB DESCRIPTION


Overview

A unique candidate to be the most preferred resort in the Aegean for all seasons…

BIBLOS Resort in Alacati, Izmir, on the Aegean Coast, with a perfect vista… an exemplary architecture where luxury and nature are blended harmoniously for true relaxation… suites designed with impeccably refined taste… a beach with white sand that soothes your skin… coconut and olive trees casting delicate shadows on fresh water and sea water pools… a cuisine for the most discerning palate… and a well-versed staff to serve you in the best possible way… in short; treating our guests like we’d like to be treated… this is our guiding principle at BIBLOS Resort Alacati…

We are looking for an enthusiastic “Room Service Captain” to provide an excellent guest in room dining experience .

Key Responsibilities

· Receive orders via telephone and deliver food and beverage directly to guests rooms.

· Supervise Room Service team and operational duties during Manager’s absence.

· Develop, coach and train team members under a Biblos service standards.

· Address guest comments or concerns pro-actively.

· Plan & assign team duties on weekly / monthly basis.

· Track weekly orders for Room Service and Spa Bar.

· Make special orders for Room Service and Spa Bar when necessary

· Attend weekly Food & Beverage meeting

· Handle guest requests/complaints and authorize compensation when necessary

Qualifications

· Minimum high school (preferably Vocational and Technical Anatolian High Schools Tourism-Hotel Management department) diploma, preferably BSc degree from the Tourism and Hotel Management Department,

· Minimum 3 years of experience in a supervisory position in luxury hotel/restaurant environment,

· Ability to use Micros POS,

· Reading, writing and oral proficiency in the English language,

· Highly self motivated and able to motivate others,

· Have an in-depth knowledge of food and its preparation,

· Have a good knowledge of wine and beverages,

· Be able to relate to all levels of guest and management,

· Have the ability to handle multiple tasks at one time,

· Must have excellent attention to details, and extensive service knowledge,

· Presentable, giving importance to its appearance and personal hygiene / care

· Having a guest-oriented service approach,

· Prone to teamwork,

· Ability to work, weekend, nights and holidays.

Please note that only photo CVs will be evaluated.

Biblos Resort Alacati provides staff house benefit for the employees from other cities.