Run customer project qualification trials and production startup - where needed in collaboration Axalta technical experts
First line troubleshooting for customer coating line problems and customer complaints - ability to promptly get to the root cause(s) of common issue(s) while communicating progress with the customer's and Axalta`s technical and management teams
Clearly articulate and explain the technical issue(s) and propose if needed in collaboration with Axalta internal experts an efficient resolution plan that can be implemented quickly and efficiently
Conduct customer line audits and focus on areas of improvement and recommendations to increase customer value.
Continuously upgrading technical knowledge in trainings, webinars etc
Commercial
Responsible for the achievement of agreed sales targets and results.
Develop and maintain customer relationships to maximize new sales opportunities
Gather market intelligence and assess the opportunities for Powder Coatings sales in his region, in accordance with Axalta Lead and Opportunity Management guidance, to gain new potential customers.
Participate in customer presentations to promote Axalta's coating solutions and explain Axalta's value proposition.
Evaluates competition activities.
Attend and participate in powder coatings events, conferences, trade associations and shows. May require participation to committees.
Qualifications
Bachelor’s degree – preferably in Chemical Engineering
At least 2 years of experience in serving customers in the paint - ideally in the powder coatings industry
Knowledge on sales processes and execution of sales strategies is needed
Ability to create and maintain customer relationships
Ability to adapt communication style and language to various audiences, environments, and situations with customers and/or co-workers
Achievement Motivation - drive to succeed and close the deal
Ability to understand target markets and competition to create value