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QUALIFICATIONS AND JOB DESCRIPTION
We are looking for ''Service Engineer'' who will be able to perform the role in the business field of ‘Process Automation’ with below qualifications;
Qualifications
- Bachelor’s Degree in Electrical Eng., Electrical/Electronic Eng. Or Electronic and Communication Engineering,
- Minimum 2 years of experience of after sales customer service activities like, installation, commissioning and maintenance of industrial sensors and sensor systems,
- Preferably experienced in process industry on process automation systems,
- Knowledge about analyzer solutions, measurement technologies and flowmeters will be considered as added value,
- Fluent in English (both written and spoken),
- Effective use of Microsoft Office Programs,
- Self-motivated, strong commitment to goals and proactive attitude,
- Customer & solution oriented, open minded, a good team player,
- Flexibility and quick adaption to frequent scheduling updates,
- Strong problem solving and analytical skills,
- Able to work effectively with deadlines and under time pressure,
- No military obligation for male candidate,
- No restriction for travelling, active driver’s licence.
Role Description
- Provide on-site (%90) or remote (%10) technical support for installation and commissioning of equipment and routine maintenance independently; identifies and solves technical problems, performs services according to the scope defined within the work order.
- Create strong relationships with customers, understanding their needs and providing support and solutions.
- Ensure that the service operations are carried out as per the assigned schedule
- Provide 24/7 hotline support service alternately with teammates
- Create service reports, enter and follow-up data in the CRM system
- Prepare the tools, equipment and parts needed for a service job and understand the scope of the job to be performed.