GENEL NİTELİKLER
What are my responsibilities?
• Executing and coordinating the activities from service request including offer creation until the delivery of the services and completion of commercial transactions.
• Follow-up of spare parts orders required for service cases.
• Customer communcation related with service cases
• I-Base Maintenance in ERP or related service management platforms
• Preparation of Management Reporting.
What do I need to qualify for this job?
- Minimum 1 years of experience in Customer Services
- Empathy for the customer and advocacy in the name of the customer
- Resolution skills for balancing the natural tension of the customer by coordinating internal operational structues and people accordingly
- Intermediate level in English
- Intermediate level in MS Office Tools
- Experience with SAP is an asset
What else do I need to know?
• Military service should be completed for male candidates.
