CyanGate team works with customers to define and architect results oriented DAM solutions and builds and delivers Software as a Service (SaaS) solutions for companies around the world to manage files on Salesforce.com platform.
General Description
Reports to the Product Management matrix team. Responsible for managing the release process for the DAM line of business main product and several product modules. Refining the overall process and implementing improvements. Responsible for collaborating with the Product Management team on product direction, market response, and incorporating feedback into the products.
Duties and Responsibilities
Responsible for streamline the overall release process:
1. Manage input from several input channels including: customer tickets, product roadmap/enhancements
2. Release candidate selection
Release scheduling:
1. Candidates review, prioritization, negotiation
2. Capacity planning
3. Provide input to marketing and release materials
Excellent organizations skills:
1. Manage customer and partner discussions and requirements
2. Direct contact with external partners and customers
3. Able to continue to improve processes based on product/lines of business needs
Degree in Business, Marketing, Engineering, or related discipline