Software Support Specialist İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
We are a multinational company that creates multi platform solutions across the continents! In our company, we have multiple frontend projects such as backoffices of our all projects, terminal interfaces, international websites with high user interactivity and mobile interfaces.
Since we founded, we continue growing rapidly. We enjoy to be the team that creates games in all around the world and serve to all kind of gamer. We are braver and innovative to explore new roads. We keep going with fellows who think that's the spirit!
Your work will have a real impact on the direction of the company and you will do it together with colleagues who share the same interest in the latest technologies.
Qualifications
- Bachelor’s degree (in Software or Computer Science, related branches is a plus)
- Proficient writing and speaking skills in English
- Experienced as a Software Support Specialist
- Knowledge of HTML5 and JavaScript is a plus
- Being able to work in shifts
- Good at working either with team or working independently
- Self and highly motivated
- Highly motivated to work in an international company
- Very detail oriented with the proven ability to work quickly and accurately
- Strong communication ability with the customers
- Regular reporting about detected problems
Job Description
- Providing live support for the products & services we serve
- Tracking the processes of the API integrations of customers
- Keeping in touch with the customers and the development team to keep the product updated
- Preparing periodic reports about the duration of the integrations
- Keeping the records of all contacts, send regular e-mails to all contacts
What we offer
- Birthdays off
- Complementary health insurance
- Allowance for utility bills
- Food allowance
- Bonus payment for articles on technical topics
- Referral Bonus
- Being a part of one big global team
- Company activities and happy hours
