Spa Receptionist İş İlanı
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QUALIFICATIONS AND JOB DESCRIPTION
Swissôtel Resort Bodrum Beach lies directly on the waterfront in Turgutreis, approximately 20 kilometres from the center of Bodrum. The main two-store hotel comprises 66 rooms and suites offering at least 40 m² per room, complimented by villas and duplex terraces in front, which house 72 serviced apartments that are 120-240 m² in size. The bars and restaurants are being created as places of entertainment where the ambiance is formal or casual and dishes are prepared with the finest local produce. With indoor & outdoor pools and Purovel Spa & Sport facilities, Swissôtel Resort Bodrum Beach provides you with a wide variety of sport and leisure opportunities.
Summary of Responsibilities
- To consistently offer professional, friendly and engaging service
- To greet, check in and settle guest accounts while ensuring all service standards are followed
- To assist guests regarding hotel facilities in an informative and helpful way
- To respond to each Guest who approaches the SPA Reception Desk
- To drive rate through up-selling room brands
- To follow department policies, procedures and service standards
- To follow all safety policies
- Other duties as assigned
Qualifications
- Previous customer related experience preferred.
- Preferably Spa Reception experience on previous jobs
- Computer literate in Microsoft Window applications an asset
- Must possess a professional presentation
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Excellent written and spoken English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials.
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