Sss Specialist İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
Job Description:
Performs order entry and is the primary customer and supplier interface for all customer issues related to order management for products within a major business group or customer set. Initiates and/or maintains effective communications with internal and external customers regarding product status, as appropriate.
Main Duties:
• Reviews and enters orders to meet customers’ expectations for on-time shipment while maintaining established quality levels throughout the process.
•Responsible for backlog management including but not limited to: monitoring the
progress of orders, investigating and making decisions within established process for resolution of issues and escalating decisions regarding exceptions and critical situations.
• Ensures margin integrity by following exception processes for sales management
approvals where necessary.
• Has accountability for the order through the invoicing process and for assisting in
research and resolution of order issues as appropriate.
• Update the Account Managers of the backlog status for customers on a daily basis.
• Responsible for the customer operational relationship.
• Identify process improvements that enhance business efficiency and profitability.
• Deliver against pre-defined customer Service Level Agreements.
Qualifications:
- Holding a Bachelor’s degree in Communications, Business or a related major
- Fluent in English (both written and verbal)
- 2-3 years experience
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office (including Excel, Word, & PowerPoint)
- Self-aware and able to work with employees in any level in the organization
- Able to adapt to a fast-paced work environment
- Ability to pick up new skill sets quickly and efficiently
