QUALIFICATIONS AND JOB DESCRIPTION
QUALIFICATIONS;
- Bachelor's Degree or higher in Electrical Engineering or equivalent experience,
- Having at least 2 years of experience in a Field support role preferably,
- Experience in Electrical Installations and Power Electronics,
- Ability to work closely with end-users & Professional installers in a consulting, services or support capability,
- Availability to travel nationally and internationally (%40),
- Valid driver's license,
- Problem understanding and solving skills,
- To be able to use MS Office programs at a good leveL,
- Preferably entry level of SAP knowledge.
JOB DESCRIPTION;
- Provide electrical engineering expertise by taking ownership for our electric vehicle chargers to ensure that the equipment is installed, operated and maintained correctly,
- Perform or control the commissioning and maintenance of DC chargers,
- Work on a wide range of electrical equipment including electrical protection relays, low voltage and high voltage distribution systems,
- Provide trouble shooting assistance to field technicians and engineers remotely and on site,
- Know every detail of Electric Vehicle Charger Business (including our third-party integration), and understand how technical solutions are run and installed,
- Be a part and give support to our team with technical product and electrical installations knowledge,
- Work closely with our technical partners, supporting them throughout the installation and repair service process,
- Get insights from your daily experience, create reports in order to improve our solution and help the team perform better,
- Coordinate different departments (maintenance, installations, Quality,R&D) for a better customer service,
- To address, review and solve any issues with Charger Products,
- Identify faults and rectify them in a timely manner as to avoid any major problems in the future.
Eligible candidates will be invited to following processes: Tests (General Aptitude, English, Personality Inventory) and interviews (HR interview, technical interviews with line managers and Top Management evaluations).