Technical Services Manager / Team Lead İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
Qualifications:
- Having a bachelor's degree in an Engineering faculty,
- Minimum 8 years of relevant experience, (Preferably in medical devices),
- Strong people management & leadership abilities (Customer relations, problem solving skills, communication, team motivation),
- Result oriented professional who is eager to take initiative,
- Good at project management,
- Good command of written and spoken English,
- Active working knowledge of Microsoft Office,
- Valid driving licence
What you will do:
- Managing all repairing, maintenance, and testing of assigned medical instruments and equipment, accurate and timely,
- Leading the Technical Service team and being responsible for all related processes,
- Analyzing problematic points of the Technical Service and making studies to improve the quality and efficiency,
- Diagnosing errors or technical problems and determining proper solutions,
- Managing relationships with customers regarding technical or product usage issues,
- Managing the projects under his/her assignment on time with quality,
- Building and maintaining a positive relationship with the internal & external customers,
- Comprehending customer requirements and making appropriate recommendations,
- Making customer visits for the promotion of technical service, providing necessary presentations,
- Providing technical service support to overseas customers when necessary.
