QUALIFICATIONS AND JOB DESCRIPTION
GENEL NİTELİKLER
Türk Telekom International is a leading telecommunication operator in the CEE region, Turkey, Caucasus, Middle-East and Asia. Türk Telekom International provides a full range of Internet/data services, infrastructure and wholesale voice services to incumbents, alternative carriers, mobile operators, cable TV companies, Internet service providers and corporate customers.
Main Purpose of Position:
- Strong co-operation with NOC team for service quality by keeping transmission systems up and running in a 7*24 environment
- Able to solve incidents out of business hours on call basis
- Perform operation and maintenance activities related to hardware(DWDM, SDH, Fiber, Router, Switch, Server) installation, configuration and interconnectivity
- Perform preventive monitoring on sites/network devices and take actions in case of problems
- Work with national/international technical departments and project managers
- 1st level of onsite/remote support to customers and technical departments
- Develop link capacity planning (F/O, SDH)
Key Responsibilities of Position:
- Plan, install, test customer devices/services on site and provide remote support to field technicians
- Able to work with 3rd party providers on solving problems during incident or implementation
- Able to use test tools (SDH, DWDM, Ethernet)
- Ensure the performing and controlling of periodical maintenance activities via field technicians
- Perform periodical site visits
- Inventory management of technical equipments.
- Get access permission to sites for field technicians
- Keep documentation up to date and prepare weekly/monthly reports
- Ensure customer satisfaction
- Follow up latest transport technologies
Required skills and competencies:
- Graduated from Electrical/Electronics, Electronics, Electronics&Communication, Computer Engineering Departments
- 1-2 years of experience in Telecommunication industry
- Know-how on Switching and IP routing protocols
- Know-how on Fiber, SDH, DWDM (Nokia & Huawei) systems
- Know-how about RPA (Robotic Process Automation)
- Technical competence on network quality
- Problem solving skills
- MS office applications
- Strong communication skills
- Good team player and motivation for self development
- Good command of written and spoken English
- Able to travel and have driving licenses
- Military service completed for male candidates.