Turizm Acentası Rezervasyon Asistanı İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
As the largest travel B Corp globally Intrepid creates positive change through the joy of travel by offering sustainable, experience-rich travel and providing the best travel experiences ever, for both the people and the planet
Travel to us is a force for good and we want to be the best travel company not just in the world, but for the world. So, let’s change the way we all see the world, together as now more than ever, the world needs Intrepid people.
The Position
It’s time to take your love of travel and put it to work.
As a Reservation Assistant with Intrepid you will provide administrative support to the Reservation Manager for the successful and profitable management of the reservation function at Intrepid Istanbul. This includes liaising with operators, making bookings & cancellations. This role will also work closely with the Operations Department to assist in the successful running of trips and with the Sales Department assisting with private groups and external brands reservations
You’ll be responsible for:
• Ensure accurate reservation information is sent to suppliers within agreed timeframes and assist with reservations for local sales within agreed time frames
• Covering reservations inboxes and assist partners with help whenever needed during and after the office working hours, weekends & bank holidays
• Ensuring excellent customer service to external and internal customers
• Assist the Reservations Manager and Supervisor with specific tasks or projects as required
• Ensuring Intrepid Group’s Purpose Beyond Profit philosophy remains front of mine in your contribution to the achievement of the social, environmental and Intrepid Foundation goals as set by IG each year
Some of the essentials you’ll have are:
· Travel experience in Turkey and a passion for travel
· A strong knowledge of different styles of Intrepid travel
· Outstanding organizational and customer service skills and attention to details
· Experience in analysis and creating reports
· Strong knowledge and experience of Microsoft Word and Excel Ability to communicate in English and Turkish
You’ll be responsible, reliable and honest and can work independently and collaboratively with a team and share Intrepid’s core values of integrity, innovation, fun, passion, growth, and responsibility.
What it’s like to work for Intrepid:
With over 70 nationalities working with us and a commitment to breaking down barriers, Intrepid supports a culture where people can be themselves. Our team reflects the diversity of our customers and communities we visit, and we encourage applications from people of all backgrounds, including LGBTQI+ people, people living with a disability, people from previously disadvantaged backgrounds, and people from different ethnicities, races, and religions.
Our employees globally are entitled to:
• Flexible work policy – Work from home, remote, flex hours -We will work with you to keep a work-life balance
• Experience Intrepid with a FOC holiday, future holiday discounts with paid travel leave + more
• Mental Health support services, free confidential counselling through our Employee Assistance Program
• E-learning, career progression, and internal mobility, we love to see our people succeed and will do our best to support you along the way
• 20 hours of volunteer leave is available every year to make a difference towards causes that are important to you
This is a full-time position based in our Istanbul office, We believe vaccines play critical role in the safe return of travel. To ensure our workplaces are safe, we require proof of Covid-19 vaccination when you work from an Intrepid office, attend company events or travel on trips. For those who can’t provide proof of vaccination or a medical exemption, we may offer the option for remote work.
